Term and Conditions

Welcome to Sailing Clothing Store. These Terms and Conditions govern your use of our website and purchases from our store. By accessing newsailingclothing.com and placing an order, you agree to be bound by these terms.

1. User Responsibilities and Account Terms

1.1 User Obligations

As a user of our website, you agree to:

• Provide accurate and complete information when creating an account or placing an order
• Maintain the confidentiality of your account credentials
• Notify us immediately of any unauthorized use of your account
• Use the website only for lawful purposes and in accordance with these terms
• Be at least 18 years of age or have parental consent to make purchases

1.2 Prohibited Activities

You may not:

• Use our website for any illegal or unauthorized purpose
• Attempt to gain unauthorized access to any part of the website
• Interfere with the proper functioning of the website
• Use automated systems to extract data from our website
• Misrepresent your identity or provide false information

2. Products and Services Description

2.1 Product Information

We specialize in technical sailing apparel and accessories including:

• Coastal & Inshore sailing gear
• Spray Tops & Smocks
• Sailing Footwear and Hikers
• Harnesses and Impact Protection
• Sailing Bags & Backpacks
• Hats & Headwear
• Repair Kits and Accessories
• Men’s and Junior sailing collections

2.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice. If a product becomes unavailable after you place an order, we will notify you and provide a refund.

2.3 Product Descriptions

We strive to provide accurate product descriptions and images. However, colors may vary slightly due to monitor settings. Product specifications are subject to change without notice.

3. Orders and Payment Terms

3.1 Order Process

Ordering from our website involves the following steps:

• Select products and add to cart
• Review cart and proceed to checkout
• Provide shipping and billing information
• Select preferred shipping method
• Review order and complete payment
• Receive order confirmation email

3.2 Order Acceptance

Your order represents an offer to purchase products. We accept your offer when we process your payment and ship your order. We reserve the right to refuse or cancel any order for any reason, including suspected fraud, pricing errors, or product unavailability.

3.3 Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely through encrypted payment gateways. We do not store your complete payment card information.

3.4 Pricing and Taxes

All prices are displayed in US dollars. You are responsible for any customs duties, import taxes, or other charges imposed by your country’s customs authorities.

4. Shipping and Delivery

4.1 Order Processing

We process all orders within 1-2 business days. During peak seasons, processing may take up to 3 business days.

4.2 Shipping Methods

We offer two shipping options:

• Standard Shipping – $12.95 via DHL or FedEx (10-15 business days after shipment)
• Free Shipping – Available for orders over $50 via EMS (15-25 business days after shipment)

4.3 Shipping Areas

We ship globally except to select remote areas and parts of Asia. Delivery times are estimates and may vary due to customs processing or other unforeseen circumstances.

4.4 Risk of Loss

All items purchased from our store are delivered pursuant to a shipment contract. The risk of loss and title for such items pass to you upon our delivery to the carrier.

5. Returns and Refunds

5.1 Return Policy

We accept returns and exchanges within 15 days of you receiving your order. To be eligible for return:

• Items must be in original condition – unworn, unwashed, and undamaged
• All original tags must be attached
• Items must be in original packaging
• Proof of purchase (order number) is required

5.2 Return Process

To initiate a return:

1. Email us at [email protected] within 15 days of receipt
2. Include your order number and reason for return
3. We will provide a Return Authorization Number and instructions
4. Ship items to: Sailing Clothing Store Returns, 945 Jennifer Lane, Raleigh, NC 27601, United States

5.3 Refunds

Refunds are processed within 3-5 business days after we receive and approve your return. Original shipping fees are non-refundable unless the return is due to our error or a defective product.

6. Intellectual Property

6.1 Copyright

All content on this website, including text, graphics, logos, images, and software, is the property of Sailing Clothing Store or our content suppliers and protected by international copyright laws.

6.2 Trademarks

Sailing Clothing Store name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Sailing Clothing Store or its affiliates. You must not use such marks without our prior written permission.

6.3 License to Use Website

We grant you a limited, non-exclusive, non-transferable license to access and make personal use of this website. This license does not include any resale or commercial use of the website or its contents.

7. Limitation of Liability

7.1 Product Use

Our technical sailing apparel and equipment are designed for specific sailing conditions. Users are responsible for:

• Selecting appropriate gear for their specific sailing activities
• Properly using and maintaining all equipment
• Understanding the limitations of their gear in various conditions
• Following manufacturer guidelines for use and care

7.2 Liability Cap

To the fullest extent permitted by law, Sailing Clothing Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the website or products.

7.3 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.

8. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your data.

9. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of North Carolina, United States. Any disputes arising from these Terms or your use of the website shall be resolved in the state or federal courts located in Wake County, North Carolina.

10. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes acceptance of the modified terms.

11. Contact Information

Thank you for choosing Sailing Clothing Store. We’re committed to providing the sailing community with reliable, technical apparel for all maritime adventures.

Fair winds and smooth sailing!